As Chief Operating Officer at LSA, Pablo Tercero leads the company’s Product Innovation, Information Technology, and Quality Assurance functions, ensuring high‑performing operations across the organization. Working closely with LSA’s CEO, he plays a central role in shaping and executing the company’s long‑term strategic roadmap. Pablo is recognized for strengthening cross‑functional collaboration and building systems that run faster, more reliably, and with fewer resources, consistently driving efficiency, scalability, and operational excellence.
Since joining LSA in 2009, Pablo has accumulated more than 15 years of experience designing and implementing solutions for the language services industry. He has spearheaded initiatives modernize infrastructure, enhance core processes, and integrate AI‑driven efficiencies across teams. His work enables departments to operate in sync, reduce reliance on manual processes, and deliver better outcomes for clients worldwide.
Pablo’s leadership style is grounded in engineering discipline, business insight, and a deep commitment to alignment across functions. He holds a degree in mechanical engineering from Universidad del Valle de Guatemala and began his career at ExxonMobil as an Analyst, developing a strong foundation in process optimization and cross‑team problem‑solving. He later earned an MBA through a joint program between Texas A&M University and Universidad del Valle de Guatemala.
A people‑focused executive, Pablo builds collaborative, accountable cultures and invests heavily in mentorship and talent development. He brings teams together around shared objectives, clear communication, and continuous learning, enabling the organization to scale effectively while empowering employees to reach their full potential.
Outside of work, Pablo enjoys mountain biking with friends and family.
