{"id":34954,"date":"2024-09-22T17:11:53","date_gmt":"2024-09-22T21:11:53","guid":{"rendered":"https:\/\/lsa.inc\/?post_type=case_studies&#038;p=34954"},"modified":"2025-12-30T13:51:11","modified_gmt":"2025-12-30T18:51:11","slug":"holy-cross-patient-equity","status":"publish","type":"case_studies","link":"https:\/\/lsa.inc\/es\/case_studies\/holy-cross-patient-equity\/","title":{"rendered":"How LSA Helped Holy Cross Health Bridge Language Gaps &#038; Achieve Patient Equity"},"content":{"rendered":"<div class=\"tts_content_wrapper_1\" >\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"34954\" class=\"elementor elementor-34954\" data-elementor-post-type=\"case_studies\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-61b9b969 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61b9b969\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e0f722\" data-id=\"5e0f722\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d12a24 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"8d12a24\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lsa.inc\/wp-content\/uploads\/2024\/09\/casestudyholycross9.16.2024.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1481\" height=\"571\" src=\"https:\/\/lsa.inc\/wp-content\/uploads\/2024\/03\/Holy-Cross-Case-Study-.png\" class=\"attachment-full size-full wp-image-41812\" alt=\"How LSA Helped Holy Cross Health Bridge Language Gaps &amp; Achieve Patient Equity\" srcset=\"https:\/\/lsa.inc\/wp-content\/uploads\/2024\/03\/Holy-Cross-Case-Study-.png 1481w, https:\/\/lsa.inc\/wp-content\/uploads\/2024\/03\/Holy-Cross-Case-Study--300x116.png 300w, https:\/\/lsa.inc\/wp-content\/uploads\/2024\/03\/Holy-Cross-Case-Study--1024x395.png 1024w, https:\/\/lsa.inc\/wp-content\/uploads\/2024\/03\/Holy-Cross-Case-Study--250x96.png 250w, https:\/\/lsa.inc\/wp-content\/uploads\/2024\/03\/Holy-Cross-Case-Study--768x296.png 768w\" sizes=\"(max-width: 1481px) 100vw, 1481px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8e56c62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e56c62\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-892b8e0\" data-id=\"892b8e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6dc50ad elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6dc50ad\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Holy Cross Patient Equity: A Healthcare Interpretation Case Study<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77971fb elementor-widget elementor-widget-text-editor\" data-id=\"77971fb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><style>\na {\n    text-decoration: none;\n    color: #464feb;\n}\ntr th, tr td {\n    border: 1px solid #e6e6e6;\n}\ntr th {\n    background-color: #f5f5f5;\n}\n<\/style><\/p><div>Language access is critical in healthcare. This case study explores how Holy Cross partnered with LSA to implement professional interpretation services, improving patient equity and communication for diverse populations. Learn how strategic language solutions can enhance care quality and compliance in medical settings.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7fa4bda elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fa4bda\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-613d779\" data-id=\"613d779\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51458e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"51458e9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who is the client<span class=\"blq-text\">?<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9718654 elementor-widget elementor-widget-text-editor\" data-id=\"9718654\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Holy Cross Health is a healthcare facility located in Silver Spring, MD.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-f12fbf0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f12fbf0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a69500b\" data-id=\"a69500b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f3b69f4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f3b69f4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Industry<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af7893f elementor-widget elementor-widget-text-editor\" data-id=\"af7893f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Healthcare<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d587287 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d587287\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7632411\" data-id=\"7632411\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e206308 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e206308\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Services Provided<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef69d3 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"7ef69d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Over the Phone Interpretation<\/li><li>Video Remote Interpretation<\/li><li>Onsite Interpretation<\/li><li>Translation &amp; Localization<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7d6c672 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d6c672\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-4f12c07\" data-id=\"4f12c07\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7636848 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"7636848\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/lsa.inc\/wp-content\/uploads\/elementor\/thumbs\/telephone-14-e1708618230790-radkpnnvrlcl4hpup9szfswwemd94xqg35qzl8zgry.png\" title=\"telephone-14\" alt=\"telephone-14\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5ae82 elementor-widget elementor-widget-heading\" data-id=\"2b5ae82\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Over the Phone<br>Interpretation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-9155919\" data-id=\"9155919\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb1b12a dce_masking-none elementor-widget elementor-widget-image\" data-id=\"eb1b12a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/lsa.inc\/wp-content\/uploads\/elementor\/thumbs\/111-111-e1708620399137-radkpls7dxa0h9sl08zqatdz7umipjizewg0mp294e.png\" title=\"111-111\" alt=\"Video Remote Interpreting Icon\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3cfa9 elementor-widget elementor-widget-heading\" data-id=\"7e3cfa9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Video Remote <br>Interpretation (VRI)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0acb574\" data-id=\"0acb574\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4e6d96 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"c4e6d96\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/lsa.inc\/wp-content\/uploads\/elementor\/thumbs\/onsite-12-e1708618283626-radkpmq1krbasvr7urecvb5ft8hvx8mpr13i3z0uy6.png\" title=\"onsite-12\" alt=\"onsite-12\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-489a450 elementor-widget elementor-widget-heading\" data-id=\"489a450\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Onsite<br>Interpretation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-bbf8a06\" data-id=\"bbf8a06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2010e1a dce_masking-none elementor-widget elementor-widget-image\" data-id=\"2010e1a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/lsa.inc\/wp-content\/uploads\/elementor\/thumbs\/100-95-e1708618490458-radkpls7dxa0h9sl08zqatdz7umipjizewg0mp294e.png\" title=\"100-95\" alt=\"Translation and Localization Icon\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2a1a0 elementor-widget elementor-widget-heading\" data-id=\"9c2a1a0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Translation &<br>Localization<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5ef3748 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ef3748\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd8ea9e\" data-id=\"cd8ea9e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b0f1fd elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7b0f1fd\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Business Challenges<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1077e34 elementor-widget elementor-widget-text-editor\" data-id=\"1077e34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Limited English proficient (LEP) patients receive fewer preventive services.<\/li><li>LEP patients have less access to healthcare than English-speaking patients.<\/li><li>LEP patients encounter high rates of medical errors with worse outcomes than English-speaking patients.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb69390 elementor-widget elementor-widget-text-editor\" data-id=\"eb69390\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In hospitals where staff are responsible for more patients than ever before, providing language access quickly and efficiently to LEP patients is a top priority. The more communication tools employees have at their disposal, the easier it is to provide treatment for everyone. To do this, hospitals seek out ways to add new language solutions without interrupting their daily operations.<\/p>\n<p>Too often errors in communication lead to health disparities and adverse consequences among LEP patients. If a patient cannot understand their diagnosis, treatment plan, medication, or surgery details there can be dire results.<br><\/p>\n<p>Implementing a new vendor or service can be daunting, involving hours spent learning how to properly install required software, while experimenting with the intricacies of a new service, and training staff on its proper use. But having a robust and reliable language access program in place is mandatory for breaking down language barriers. But these services provide another line of communication between hospital staff and their LEP patients that can offer support when it is needed most.<br><\/p>\n<p>Partnering with a trusted language service provider, like LSA, and utilizing our diverse range of customizable solutions is a sure way to avoid miscommunication and provide equitable care for your LEP patients.<br><\/p>\n<p>Holy Cross Health of Silver Spring needed a way to incorporate video remote interpretation without disrupting their daily operations, while working within their established budget. Holy Cross\u2019 concerns were gaining the ability to provide the highest quality services while complying with Joint Commission standards at a cost their previous provider could not match.<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98fac0c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"98fac0c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SOLUTIONS DELIVERED<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e02a452 elementor-widget elementor-widget-text-editor\" data-id=\"e02a452\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LSA offers a hands-on approach when it comes to providing and implementing services for our customers. Our expert staff maintain constant communication with our clients offering customized solutions to their unique challenges. For Holy Cross Health, LSA worked within their budget and explored options to help incorporate our services as seamlessly as possible. In this instance, members of our team visited each of Holy Cross\u2019 six locations to set up all the necessary equipment and train staff on LSA\u2019s Interpretation App and VRI services*. Our implementation team and Account Managers maintain regular communication with the staff at Holy Cross to provide support whenever it is needed.<\/p>\n<p>Saving time and money on their investment is what keeps LSA\u2019s clientele coming back, and the ability for any hospital to implement our services seamlessly is what separates us from our competitors. LSA\u2019s in-house software development team (no third-party companies) is responsible for the creation and maintenance of our proprietary solutions, expert account managers will guide you through every step, and department specialists are available for any troubleshooting issues or questions 24\/7\/365. LSA provides training and flexible services that can be integrated into programs your company<br>already uses. Our solutions work on any device, but if preferred we also offer our own dual handset telephones, iPad tablets, Surface Pro tablets, basic stands on wheels, and deluxe stands on wheels. We provide assistance with placing test calls, offer virtual training sessions, and always have a customer service representative available for questions 24\/7\/365.<br><\/p>\n<p>*Onsite implementation varies depending on the size and nature of the company<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b7bac94 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7bac94\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7032ba6\" data-id=\"7032ba6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54276d2 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"54276d2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Real Results<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-17aec3c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17aec3c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-01173d6\" data-id=\"01173d6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-375c5e4 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"375c5e4\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-customer-support-2\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGreat customer service.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e98393b\" data-id=\"e98393b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8cb97aa elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"8cb97aa\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-countdown-timer\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tImproved connection time.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8a3d0fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8a3d0fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f1ecaf\" data-id=\"7f1ecaf\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79b4ff1 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"79b4ff1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-energy-saving\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnhanced services.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcd2eff\" data-id=\"fcd2eff\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88fb8e1 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"88fb8e1\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-save-money\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tReduced costs.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e5f3a1b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5f3a1b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-53f9eb5\" data-id=\"53f9eb5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c07f85 elementor-widget elementor-widget-text-editor\" data-id=\"9c07f85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LSA\u2019s unmatched approach to customer service, implementing new services, and providing assistance with a personal touch leads to a fulfilling partnership that saves your hospital and staff time and money, while providing your diverse patients with the tools they need to receive the healthcare they deserve. And our highly qualified medical interpreters, who\u2019ve completed rigorous assessments to help foster clear communication with your patients quickly and effectively, are available 24 hours a day, 7 days a week, 365 days a year.<\/p><p>Holy Cross Health patients are experiencing the benefits of LSA. They\u2019ve managed to reduce their interpreting costs while maintaining their high standards by taking advantage of our customized solutions and knowledgeable staff. They\u2019ve improved their connection time to be able to assist their LEP patients faster and with precision, and have access to additional VRI languages available to them through LSA\u2019s Interpretation App (our free instant remote interpretation services app for video and over the phone solutions). We continue to work together, finding unique solutions to any challenges that arise.<br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-6cca99d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cca99d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-006a0ee\" data-id=\"006a0ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-430f345 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"430f345\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">From our client<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9fbed5 elementor-widget elementor-widget-text-editor\" data-id=\"e9fbed5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201cHoly Cross Health is a large and growing organization with diverse needs. Our evolving partnership with LSA has consistently met those needs while also helping us steward our financial resources. LSA has been more than our language services provider. Our Account Manager and Client Onboarding<br \/>Team Lead have always been extremely helpful, knowledgeable, and responsive to our needs. They go above and beyond to help us improve our services and have all the resources we need to provide the best care to our patients. We use all the services provided by LSA, and we can&#8217;t say enough great things about them. LSA&#8217;s team visited all six of our locations to help us set up our devices and train staff on how to use the Interpretation App, which has made a huge difference for our staff. With LSA&#8217;s help, we were able to reduce interpreting services costs while meeting TJC (The Joint Commission) compliance standards and providing high-quality language services. I truly appreciate working with LSA. They are an incredible addition to the Holy Cross Health Language Access Services team. Thank you, LSA!&#8221;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aebc800 elementor-widget elementor-widget-text-editor\" data-id=\"aebc800\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2014 Gabi Huff, Project Manager<br>Language Access Services for Holy Cross Health<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-fb6bf39 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb6bf39\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98f92bf\" data-id=\"98f92bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e70c2d0 elementor-widget elementor-widget-spacer\" data-id=\"e70c2d0\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0dd4f1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f0dd4f1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The LSA Difference<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab0c27 elementor-widget elementor-widget-text-editor\" data-id=\"2ab0c27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>LSA offers a full suite of translation and interpretation solutions to promote diversity and inclusion and help optimize the experience of limited English-speaking individuals. LSA has been operating for over three decades, offering services to thousands of clients worldwide, in hundreds of languages.<br>Contact us today to learn how we can help your healthcare facility!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8481bd5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8481bd5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1919313\" data-id=\"1919313\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-4b2beba elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b2beba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c3ab3d2\" data-id=\"c3ab3d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2576ed5 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2576ed5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/lsa.inc\/contact-sales\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REQUEST A FREE DEMO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-da55c87\" data-id=\"da55c87\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e37fd63 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e37fd63\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/lsa.inc\/wp-content\/uploads\/2024\/09\/casestudyholycross9.16.2024.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD CASE STUDY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e8cd971 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e8cd971\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17599bb\" data-id=\"17599bb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6948e9e elementor-widget elementor-widget-heading\" data-id=\"6948e9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How HOLY CROSS HEALTH OVERCAME LANGUAGE BARRIERS AND CUT COSTS<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-881804a elementor-widget elementor-widget-text-editor\" data-id=\"881804a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span style=\"color: #00315a; text-decoration: underline;\"><a style=\"color: #00315a; text-decoration: underline;\" href=\"https:\/\/www.holycrosshealth.org\/\" target=\"_blank\" rel=\"noopener\">Holy Cross Health<\/a><\/span><\/span><strong style=\"color: #00315a;\"> is a healthcare facility located in Silver Spring, MD.&nbsp;<\/strong><\/p>\n<p><strong style=\"color: var( --e-global-color-primary );\">Click the link below to get your case study and l<\/strong>earn how LSA\u2019s customized solutions helped Holy Cross Health improve the patient experience for Limited English Proficient individuals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba0cb82 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"ba0cb82\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/lsa.inc\/wp-content\/uploads\/2024\/08\/casestudyholycross3.26.2024.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWLOAD THE CASE STUDY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4f5ba elementor-widget elementor-widget-spacer\" data-id=\"6d4f5ba\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-c2689fa elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c2689fa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c75599\" data-id=\"0c75599\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-46d77ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46d77ce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fb13ca\" data-id=\"5fb13ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a8895a elementor-widget elementor-widget-heading\" data-id=\"2a8895a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How HOLY CROSS HEALTH OVERCAME LANGUAGE BARRIERS AND CUT COSTS<span class=\"dot-style\">.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c99f16 elementor-widget elementor-widget-text-editor\" data-id=\"3c99f16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\"><span style=\"color: #00315a; text-decoration: underline;\"><a style=\"color: #00315a; text-decoration: underline;\" href=\"https:\/\/www.holycrosshealth.org\/\" target=\"_blank\" rel=\"noopener\">Holy Cross Health<\/a><\/span><\/span><strong style=\"color: #00315a;\"> is a healthcare facility located in Silver Spring, MD.\u00a0<\/strong><\/p><p><strong style=\"color: var( --e-global-color-primary );\">Fill out the form to get your case study and l<\/strong>earn how LSA\u2019s customized solutions helped Holy Cross Health improve the patient experience for Limited English Proficient individuals.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-51902c4\" data-id=\"51902c4\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-569bf5d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"569bf5d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DOWNLOAD THE <br>CASE STUDY:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#E9F3F9\" class=\"elementor-element elementor-element-9d93ba7 clickdform elementor-widget elementor-widget-html\" data-id=\"9d93ba7\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"\nhttps:\/\/analytics.clickdimensions.com\/lsawebcom-akyzg\/pages\/tnhn1erjee6ia2bfvqvs0q.html\"\nallowtransparency=\"true\" width=\"100%\" height=\"800px\" type=\"text\/html\" frameborder=\"0\" style=\"border:0\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Holy Cross Patient Equity: A Healthcare Interpretation Case Study. Language access is critical in healthcare. This case study explores how Holy Cross partnered with LSA to implement professional interpretation services, improving patient equity and communication for diverse populations. Learn how strategic language solutions can enhance care quality and compliance in medical settings. Who is the [&hellip;]<\/p>\n","protected":false},"featured_media":37369,"template":"elementor_header_footer","meta":{"_acf_changed":false},"categories":[232],"class_list":["post-34954","case_studies","type-case_studies","status-publish","has-post-thumbnail","hentry","category-healthcare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Healthcare Interpretation Case Study | Holy Cross Patient Equity<\/title>\n<meta name=\"description\" content=\"Discover how Holy Cross improved patient equity with professional healthcare interpretation services, ensuring language access and better outcomes for diverse communities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lsa.inc\/es\/case_studies\/holy-cross-patient-equity\/\" \/>\n<meta property=\"og:locale\" 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