{"id":15543,"date":"2023-05-29T05:32:27","date_gmt":"2023-05-29T09:32:27","guid":{"rendered":"https:\/\/lsa.inc\/?post_type=team&#038;p=15543"},"modified":"2025-01-07T10:23:58","modified_gmt":"2025-01-07T15:23:58","slug":"kevin-gregory","status":"publish","type":"team","link":"https:\/\/lsa.inc\/es\/team\/kevin-gregory\/","title":{"rendered":"Kevin Gregory"},"content":{"rendered":"<div class=\"tts_content_wrapper_1\" ><p><span data-contrast=\"auto\">As the Vice President, Customer Success, Kevin is responsible for developing and executing strategies to support LSA\u2019s customer facing teams, including Account Management, Client Experience, Client Implementations, and Client Education, and our Sales team. Together, these teams are committed to fostering a positive Customer Experience backed by Operational Excellence. <\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Kevin joined LSA in 2021, bringing over 30 years of Customer Experience and Operational Excellence leadership, including work in the telecom industry and 20 years with Iron Mountain, Inc. His background includes roles in Sales, Account Management, Client Experience, and Operations. He is deeply rooted in process improvement and employee empowerment as tools to drive customer success.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Kevin\u2019s passion is centered on developing people, fostering growth, and supporting a mission-driven organization. Kevin describes his approach as focusing on people, process, and <\/span><i><span data-contrast=\"auto\">then<\/span><\/i><span data-contrast=\"auto\"> everything else;<\/span> <span data-contrast=\"auto\">but it all starts with people<\/span><b><span data-contrast=\"auto\">. <\/span><\/b><span data-contrast=\"auto\">He is motivated and inspired in his role by knowing that behind every call, request, and session, are countless people who we help navigate through life-changing and life-sustaining interactions by bridging language barriers.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Outside of LSA, Kevin is married with four children. He enjoys family time, travel (especially cruises!) cooking, and a good book or movie. Kevin is active in his faith community, including service and community support activities.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div>","protected":false},"featured_media":34838,"template":"","meta":{"_acf_changed":false},"categories":[],"class_list":["post-15543","team","type-team","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kevin Gregory - Language Services Associates<\/title>\n<meta name=\"description\" content=\"As the Vice President, Customer Success, Kevin is responsible for developing and executing strategies to support LSA\u2019s customer facing teams, including Account Management, Client Experience, Client Implementations, and Client Education, and our Sales team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lsa.inc\/es\/team\/kevin-gregory\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kevin Gregory\" \/>\n<meta property=\"og:description\" content=\"As the Vice President, Customer Success, Kevin is responsible for developing and executing strategies to support LSA\u2019s customer facing teams, including Account Management, Client Experience, Client Implementations, and Client Education, and our Sales team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/lsa.inc\/es\/team\/kevin-gregory\/\" \/>\n<meta property=\"og:site_name\" content=\"Language Services Associates\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LanguageServicesAssociates\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-07T15:23:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/lsa.inc\/wp-content\/uploads\/2023\/05\/Headshots-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@LSAweb\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/lsa.inc\/es\/team\/kevin-gregory\/\",\"url\":\"https:\/\/lsa.inc\/es\/team\/kevin-gregory\/\",\"name\":\"Kevin Gregory - 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