As Vice President of Client Operations at LSA, Gabrielle Karlin is dedicated to helping clients succeed and ensuring every interaction reflects LSA’s commitment to service excellence. She leads the teams responsible for client engagement, service delivery, business growth, and operational performance, aligning people, processes, and technology around client outcomes.
Throughout her fifteen-plus year career, Gabrielle has built a reputation for listening first, leading with empathy, and turning client feedback into meaningful action. She believes the strongest partnerships are created through trust, responsiveness, and a genuine understanding of each client’s goals, challenges, and evolving needs.
Since joining LSA in 2021, Gabrielle has spearheaded transformative initiatives that have strengthened scalability, modernized operations, and expanded access to multilingual services. She is passionate about creating exceptional experiences for clients and employees, while helping organizations better serve the diverse communities they support.
Gabrielle lives outside Philadelphia with her family and enjoys reading, running, and a great cup of coffee.
