Services.

Language Services Associates (LSA) supports a broad range of communication channels and industries. Meet your customers and patients where they are and communicate in the way that works best for everyone.

PARTNERING WITH LSA FOR TELEHEALTH SERVICES.

LSA’s Telehealth services enable healthcare providers to seamlessly add interpreters to virtual medical sessions and provide quality care to patients of all languages. Our API allows for easy integration with your existing platform.

Interpreter and medical personnel on a telehealth video call.

WHEN YOU PARTNER WITH LSA FOR TELEHEALTH, YOU GET:

FAST, EASY, QUALITY-ASSURED SERVICES

Add a qualified medical interpreter to your meeting in a matter of seconds.

SEAMLESS INTEGRATION

Easily integrate LSA’s services with existing platforms including Microsoft Teams, Zoom, and Epic – no software to download or installation required.

24/7/365 SUPPORT

LSA’s call center agents are available around the clock to provide customer and technical support whenever you need it.

WHY TELEHEALTH SOLUTIONS MATTER TO YOU?

Telehealth is a valuable tool for providers that can help them improve access to care, patient satisfaction, quality of care, and productivity.

STREAMLINE PATIENT EXPERIENCE

The ability to efficiently add qualified medical interpreters to your Telehealth sessions unlocks effective communication and improves your quality of care.

IMPROVE ACCESS & TRUST

Enabling a patient with limited English proficiency to communicate in their native language builds trust, improves care, and aids understanding.

REDUCE COST OF CARE

Adding a medically qualified interpreter to your virtual meeting using LSA’s Telehealth services reduces your cost of care, eliminating the need for follow-up appointments and time spent scheduling interpreters.

REMOTE CONVENIENCE

Adding an interpreter to your Telehealth appointments allows remote patients to receive the care they need from the comfort of their own home.

KEEP COMPLIANT

Maintain compliance with all standards and regulations including HIPAA, HITECH, CMS, Joint Commission, and Section 1557 of the Affordable Care Act.

INCREASE RETENTION

Build trust by offering patients care in their preferred language, and ensure they continue returning to your medical facility for future needs.

HOW IT WORKS.

LSA’s Telehealth service is offered on-demand or as a scheduled service. Welcome an interpreter to your Telehealth meetings in seconds!

Step 1
SET UP YOUR MEETING

Schedule or set up your meeting room using your existing Telehealth platform or video conferencing solution

Step 2
REQUEST AN INTERPRETER

Once in your meeting, select the language needed and invite a medical interpreter into the room

Step 3
CONNECT AND BEGIN

A medically qualified LSA interpreter will join the session and begin to provide interpretation

EASY INTEGRATION WITH ALL MAJOR PLATFORMS.

Epic
Teladoc Health

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24/7/365 Customer support

READY TO OFFER YOUR PATIENTS A BETTER EXPERIENCE?