Language Services Associates (LSA) supports a broad range of communication channels and industries. Meet your customers and patients where they are and communicate in the way that works best for everyone.
LSA’s Telehealth services enable healthcare providers to seamlessly add interpreters to virtual medical sessions and provide quality care to patients of all languages. Our API allows for easy integration with your existing platform.
Add a qualified medical interpreter to your meeting in a matter of seconds.
Easily integrate LSA’s services with existing platforms including Microsoft Teams, Zoom, and Epic – no software to download or installation required.
LSA’s call center agents are available around the clock to provide customer and technical support whenever you need it.
Telehealth is a valuable tool for providers that can help them improve access to care, patient satisfaction, quality of care, and productivity.
The ability to efficiently add qualified medical interpreters to your Telehealth sessions unlocks effective communication and improves your quality of care.
Enabling a patient with limited English proficiency to communicate in their native language builds trust, improves care, and aids understanding.
Adding a medically qualified interpreter to your virtual meeting using LSA’s Telehealth services reduces your cost of care, eliminating the need for follow-up appointments and time spent scheduling interpreters.
Adding an interpreter to your Telehealth appointments allows remote patients to receive the care they need from the comfort of their own home.
Maintain compliance with all standards and regulations including HIPAA, HITECH, CMS, Joint Commission, and Section 1557 of the Affordable Care Act.
Build trust by offering patients care in their preferred language, and ensure they continue returning to your medical facility for future needs.
LSA’s Telehealth service is offered on-demand or as a scheduled service. Welcome an interpreter to your Telehealth meetings in seconds!
Schedule or set up your meeting room using your existing Telehealth platform or video conferencing solution
Once in your meeting, select the language needed and invite a medical interpreter into the room
A medically qualified LSA interpreter will join the session and begin to provide interpretation