Services.

Language Services Associates (LSA) supports a broad range of communication channels and industries. Meet your customers and patients where they are and communicate in the way that works best for everyone.

WHY USE VIDEO REMOTE INTERPRETATION?

LSA Video Remote Interpretation (VRI) services enable organizations to offer equitable, virtual and on-demand language access to limited English proficient, deaf, and hard of hearing customers or patients. VRI by LSA is a hassle-free, cost- effective solution for any instance when visual interpretation is necessary.

RESULTS THAT MATTER.

9.32/10 AVERAGE CLIENT RATING

0.03% COMPLAINT- TO-CALL RATIO

7000+ ACTIVE TELEPHONE INTERPRETERS

99.95% PLATFORM AVAILABILITY

MILLIONS OF INTERACTIONS FACILITATED YEARLY

24/7/365 SERVICES AVAILABLE

HOW IT WORKS.

Video Remote Interpretation is offered on-demand or as a scheduled service.

NEED AN INTERPRETER NOW?

Step 1

SIGN IN

Sign in with your dedicated username

Step 2

SELECT

Select the language you need interpreted

Step 3

CONNECT

Connect with an LSA video  interpreter in seconds

NEED TO SCHEDULE AN INTERPRETER?

Step 1

SIGN IN

Navigate to the LSA Interpretation App

Step 2

SELECT

Select the ‘Scheduled Calls’ button on the top of the page and enter the ‘Request number’

Step 3

SCHEDULE

Schedule your interpreter

BENEFITS OF USING LSA’S VIDEO INTERPRETING SERVICES.

COST EFFECTIVE

When every minute matters, save on in-person minimums and travel expenses by using LSA’s on-demand video interpretation service for limited English proficient, deaf, or hard of hearing individuals.

NO COSTLY EQUIPMENT

LSA’s VRI services require no expensive equipment or software and can be easily accessed using any computer, laptop, tablet, or mobile device.

HIGH QUALITY CONNECTION

LSA’s rigorous VRI qualification process and requirement standards ensure your interpreter delivers high-quality video and audio every time.

SECURE

LSA’s on-demand video interpretation meets HIPAA
security protocols, with full data encryption ensuring
that sensitive data is never compromised.

CUSTOMIZED INTAKE

Customize VRI intake questions to your
preferences, ensuring video interpreters
provided meet your unique needs and deliver
seamless communication.

24/7/365 ASL AND SPANISH

LSA provides around-the-clock access with 24/7/365 on-demand support for Spanish and American Sign Language (ASL).

Secure And Encrypted Network.

Clear, high-quality connection that will make it feel as if the interpreter is right in the room.

We Integrate With Your WorkFlow:

Zoom
Vitel Net
Epic
Teladoc Health
Microsoft Teams
Snap MD

GET A QUALIFIED INTERPRETER AT THE CLICK OF A BUTTON.