Category: Press Releases

Language Services Associates Launches New Website and Updated Branding

LSA Innovates by Bringing the Human Element to Language Services

FOR IMMEDIATE RELEASE:

Media Contact:
Keri Robinson
Director of Marketing Communications
[email protected]
800.305.9673 X55356

Horsham, PA (August 20, 2014) – Language Services Associates (LSA) is excited to announce the launch of its new website at www.lsaweb.com. The new site showcases an updated brand, modern look and feel and responsive design optimized for mobile devices. LSA’s goal with the new www.lsaweb.com is to make an impact, differentiate and innovate by bringing the human element to one of the world’s fastest growing industries.

“Helping people communicate is at the core of what we do every day, and we wanted our new site to reflect this in a compelling and engaging way,” said Tony Lannutti, Creative Director, LSA. “When designing this site, we felt it was important to take a step back and focus on the human side of what we do through storytelling and imagery, while creating a unique voice in the industry. What we do matters, and you will see this positioning reinforced throughout the new site.”

“Our employees, clients and linguists were instrumental in the development of our new site,” said Keri Robinson, Director of Marketing Communications, LSA. “In the initial planning stage, we worked with our publics to learn what information was most important to them, and to identify ways to make the site more informative, engaging and user friendly. We also wanted the new site to reflect LSA’s mission, vision, core values and customer service promise, and to showcase the many ways our language solutions help people.”

Site features include live chat capabilities, real-time social media integration and a comprehensive resources section, which contains a global diversity calendar, industry resources, interactive videos, interpreter spotlights and more! In an effort to continue enhancing the user experience, LSA plans to add more features, tools and updates in the coming months, including translated versions for a global audience.

You can view LSA’s new site at www.lsaweb.com. LSA always welcomes and encourages feedback. Comments can be sent to LSA’s Marketing department.

About LSA
Founded in 1991, LSA helps people and companies survive and thrive in a global environment. Our language solutions allow non-English speakers and members of the Deaf and Hard of Hearing community to overcome communication barriers, meet goals, build trust and grow as individuals. LSA proudly fulfills the multicultural communication needs of more than 1,400 clients worldwide, in over 200 languages, across virtually every industry. Our wide-range of solutions include telephone interpreting, translation and localization, video remote interpreting, face-to-face interpreting, sign language interpreting and language assessments. To learn more about LSA, please call 800.305.9673 or visit www.lsaweb.com.

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Language Services Associates Expands Sales Team to Meet Growing Demand
New Team Members Bring Wealth of Sales Management Experience to Leading Language Services Provider

 FOR IMMEDIATE RELEASE:

Media Contact:
Keri Robinson
PR & Marketing Communication Manager
[email protected]
215.259.7000 X55356

Horsham, PA (July 11, 2013) – Language Services Associates (LSA), a global language services provider offering a full suite of translation, localization and interpretation solutions, is pleased to announce the addition of two new team members.  David VanIten and David Janus have joined LSA as Strategic Sales Managers.  These appointments reflect the growing demand for LSA’s premier language-based services to help facilitate foreign language communication throughout the world.

Mr. VanIten comes to LSA with the proven ability to generate sustainable revenue and establish key account relationships.  In addition to holding several senior-level positions for some of the industry’s leading language services providers, he has worked for companies such as Adecco, PMSI and Workers Comp Rx.  In his new role, Mr. VanIten will be responsible for driving new market share and leading LSA’s aggressive sales efforts in the healthcare segment.

Mr. Janus comes to LSA with 15 years of successful enterprise sales and sales leadership experience for leading organizations both in and outside of the language services industry, including ADP, Sprint and Ceridian.  He has the skills and motivation to drive high-quality results in a fast-paced, dynamic environment.  As LSA’s Strategic Sales Manager, Mr. Janus will be responsible for handling the company’s new business development efforts for all commercial accounts.

“Mr. VanIten and Mr. Janus have years of experience exceeding sales and revenue goals, and delivering exceptional results across a wide variety of industry sectors,” said Starla Keith, Executive Vice President, LSA.  “We are happy to add these gentlemen to the LSA team, and we will continue to recruit additional sales members to meet the growing demand for our language-based services across all vertical segments.”

About Language Services Associates
Founded in 1991 by Laura K.T. Schriver, Language Services Associates (LSA) is proud to offer a full range of language translation services and language interpretation services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK^® Interpreting by Telephone, Face-to-Face Interpreting, American Sign Language and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 languages.  For more information on LSA, please call 800.305.9673 or visit www.lsaweb.com.

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FOR IMMEDIATE RELEASE:

Media Contact:
Keri Robinson
PR & Marketing Communication Manager
Language Services Associates
[email protected]

The Oxford City Council Partners With Language Services Associates to Make Local Government Services More Culturally and Linguistically Accessible
New Partnership Includes Telephonic Interpretation Support for all Enquiries Related to Council Services

Redditch, England (April 29, 2013) – Oxford City Council announces a new partnership with Language Services Associates (LSA) to improve the provision of language services for its linguistically diverse community.  Through this new partnership, Limited English Proficient (LEP) residents of Oxford will have greater access to on-demand interpretation support in more than 200 languages for all enquiries related to Council services, including housing services, community safety and tourism.

“We were keen to engage with a language provider who would aim for excellence in terms of responsiveness in user information / tools and also management reporting and data regarding the use of the service,” said a Council spokesperson.  “After taking references from a prominent London Local Authority, where LSA currently provides telephone interpreting services, together, with a competitive quote, we felt that working in partnership with LSA would lead to real opportunities to deliver a great language service to the citizens of Oxford.”

According to 2011 Census data, international migration has been the key driving factor in the city of Oxford’s population growth, resulting in an increase in ethnic and linguistic diversity and, thus, the number of LEP residents relying on the Council for culturally and linguistically accessible services.  Out of Oxford’s total population of 151,900, 28% were born outside of the UK (compared to 19% in 2001), with the most common non-UK countries of birth being Poland, the United States, India, Germany and Pakistan.

Via LSA’s premier INTERPRETALK^® Interpreting by Telephone service, Council Customer Services Officers will be able to access a qualified telephonic Interpreter within seconds when faced with a language barrier.  These new and improved interpretation services are currently available for the LEP residents of Oxford when making any enquiry through the Contact Centre and / or visiting the St Aldate’s Customer Service Centre for in-person Council services support.

“The Council is extremely progressive in its aim to create greater accessibility to public services, and their drive to be efficient in doing so will always present a challenge to any specialist partner,” commented LSA’s European Commercial Director, Jon Potter.  “Particularly pleasing was the natural synergy between the way the Council wanted to move forward, and the methods LSA routinely employs to support Authorities in exactly this way.  The benefits have already begun to emerge, and we’re looking forward towards facilitating greater ‘equality’ in a city that represents such heritage.”

About Language Services Associates
Founded in 1991 by Laura K.T. Schriver, Language Services Associates (LSA) is proud to offer a full range of premier language-based services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK^® Interpreting by Telephone, Face-to-Face Interpreting, American and British Sign Language and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 language offerings across virtually every industry segment.  For more information on LSA, EMEA, please call 0808.234.1917 or visit us online at www.lsaweb.co.uk.

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FOR IMMEDIATE RELEASE:

Media Contact:
Keri Robinson
PR & Marketing Communication Manager
215.259.7000 X55356
[email protected]

Language Services Associates Sadly Announces the Passing of its COO, Arthur Michael Seefahrt

Horsham, PA (January 16, 2013) – It is with great sadness that Language Services Associates (LSA) announces the passing of its long-time COO, Arthur Michael Seefahrt.  Mr. Seefahrt passed away on January 11^th, 2013 after a battle with cancer.  He is survived by his wife, his two sons, his sister and an extended family.
“We are very saddened by Art’s passing,” said Laura K.T. Schriver, President and CEO, LSA.  “Art was not only an inspiration and a mentor to everyone here at LSA, but he was a dear friend and a tremendous human being.  We will miss his warm personality, great sense of humor, contagious laugh and relentless enthusiasm.”

A hard worker with exceptional people skills, Mr. Seefahrt enjoyed a distinguished and successful career.  Prior to joining LSA in 2000, he obtained several senior-level positions in the areas of accounting, finance and operations management.

During his 13 year tenure at LSA, Mr. Seefahrt was a true leader in every sense of the word.  He inspired everyone that he worked with to be a better person and to reach their fullest potential.  His supportive management style helped set the tone and culture of the organization, a culture that has attracted and retained so many talented people over the years.  In 2011, Mr. Seefahrt was recognized by SmartCEO magazine as one of Philadelphia’s top business leaders, and was named a SmartCXO award winner.

Mr. Seefahrt earned a Bachelor of Arts Degree in History from Lafayette College and his CPA certification in the State of PA from Temple University.  He also served as an active adult leader for the Boy Scouts of America, Chalfont / New Britain Troop #36, and was one of the Founders of the Josias A. Sterling Memorial Fund, a charity that provides swimming lessons to inner city children.

Please click here to read the complete obituary for Arthur Michael Seefahrt in the Philadelphia Inquirer.

About Language Services Associates
Founded in 1991 by Laura K.T. Schriver, who still holds the title of President and CEO, Language Services Associates (LSA) is proud to offer a full range of language translation services and language interpretation services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK^® Interpreting by Telephone, Face-to-Face Interpreting, American Sign Language and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 languages.  For more information on LSA, please call 800.305.9673 or visit them online at www.lsaweb.com.

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FOR IMMEDIATE RELEASE:

Media Contact:
Keri Robinson
PR & Marketing Communication Manager
215.259.7000 X55356
[email protected]

Mauricio Vicente of Language Services Associates is Named SearchCIO-Midmarket.com IT Leader of the Year

Horsham, Pa. (May 1, 2012) – Language Services Associates (LSA), a global language services provider offering a full suite of translation, localization and interpretation solutions, is proud to announce that its CIO, Mauricio Vicente, has been named the 2012 IT Leader of the Year by SearchCIO-Midmarket.com as part of its annual IT Leadership Awards Program.  Vicente beat out an impressive 500 nominees for the coveted “IT Leader of the Year” title.

“I am truly honored and humbled by this recognition,” said Vicente.  “This award inspires me even more to keep doing what I do every day: find new and creative ways to leverage technology and innovation to help people communicate across language barriers.  I would like to congratulate all of the award winners on their well-deserved achievements.”

Vicente is being honored in the areas of cultural innovation, technological advancement and business harmonization, and for leveraging existing technology to deliver value, achieve goals and resolve challenges with the development and deployment of LSA’s new Video Remote Interpreting (VRI) platform for on demand American Sign Language and foreign language support.  Thanks to Vicente’s vision for transformation, commitment to service excellence and passion for product development, LSA’s VRI clients are now benefiting from a better overall service experience, in terms of technology, price and customer care.

“While the SearchCIO-Midmarket IT Leadership Awards finalist pool had many very impressive candidates, Vicente dominated throughout the awards,” said Wendy Schuchart, SearchCIO-Midmarket.com Site Editor.  “Not only did he score very highly in several of the categories, but his overall cumulative score was the highest of all 40 semi-finalists.”

“Vicente recognized a need and also recognized that he could meet this need through a creative combination of existing technologies,” said Niel Nickolaisen, a SearchCIO-Midmarket.com IT Leadership Award judge.  “Sometimes we IT types assume the only way to solve a problem is by developing something new and unique – which increases risks and costs. Vicente recognized that he would optimize value if he brought together what already existed. In addition, he was clearly aligned to the needs of his customers and delivered something that worked and worked extremely well.”

To hear Vicente discuss the importance of IT innovation, teamwork and communication, and to learn more about the development of LSA’s new VRI platform, please click here to listen to his full podcast.

About Language Services Associates
For more than 20 years, Language Services Associates (LSA) has been facilitating foreign language communication and eliminating multicultural communication barriers across various industry segments, including healthcare, government, financial services, manufacturing, education and life sciences.  With a focus on the latest innovations and newest technology solutions, LSA’s premier language-based services are completely customizable and have been designed to enhance the client’s overall experience, reduce costs and improve end-user efficiency and productivity.  Founded in 1991 by Laura K.T. Schriver, who still holds the title of President and CEO, LSA is proud to offer a full range of language translation services and language interpreter services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK^® Interpreting by Telephone, Face-to-Face Interpreting, American Sign Language and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 language offerings.  For more information on LSA, please call 800.305.9673 or click here to contact us online.

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FOR IMMEDIATE RELEASE:

Media Contacts:
Keri Robinson
PR & Marketing Communication Manager
Language Services Associates
215.259.7000 X55356
[email protected] 

Lisa Contreras
Sr. External Communications Consultant
Carondelet Health Network
520.349.1845
[email protected]

Carondelet Health Network & Language Services Associates Join Forces in a Continued Commitment to Eliminate Language Barriers
New Telephonic and Video Remote Interpreting Services for Limited English Proficient, Deaf and Hard of Hearing

Tucson, Ariz. – February 28, 2012 – Through a new partnership with Language Services Associates (LSA), Carondelet Health Network is expanding its language access plan to improve the quality of care its Limited English Proficient (LEP), Deaf and Hard of Hearing patients receive.  The expansion includes the immediate availability of both Interpreting by Telephone and Video Remote Interpreting services at all Carondelet hospital facilities, including St. Mary’s, St. Joseph’s, Carondelet Heart & Vascular Institute and Holy Cross Hospital in Nogales, Ariz.  Carondelet becomes the exclusive provider of LSA’s interpreter services among hospitals systems in Southern Arizona.

“We are very excited to enter into a new partnership with LSA for telephonic and video remote interpretation support,” said Odette Bolano, Senior Vice President and Chief Operating Officer, Carondelet Health Network.  “These new and improved language interpreter services will help to ensure our culturally and linguistically diverse patient population receives access to the same excellent care we provide to others in our community.”

Via LSA’s telephonic interpreter service, Carondelet’s clinical care teams will be able to access a medically qualified telephonic interpreter in over 200 language offerings in less than 30 seconds, eliminating any language barrier that may be present.  With the dual handset phones, the clinician holds one handset and the LEP patient holds the other, allowing for efficient and rapid communication by all parties.

Carondelet will now be offering Video Remote Interpreting (VRI) services to both its hard of hearing and LEP patient populations. In addition to American Sign Language, video interpreters are available in Spanish and other language offerings.  Video Remote Interpreting is accessible to the patients via a laptop computer, which is mobile and can be used in a wide variety of patient care settings, as needed (e.g., Emergency Department, surgery, post-operative care).  The computer is moved to the patient’s bedside and, within minutes, the remote video interpreter appears on the screen. The patient and the clinician will be able to see and hear the interpreter as if he or she were right there in the room. To learn more about the language services available at Carondelet facilities, please visit www.carondelet.org.

About Carondelet Health Network
Located in Tucson, Arizona, Carondelet Health Network is a Catholic, non- for-profit healthcare system dedicated to responding to the health, prevention, education, and wellness needs of Southern Arizonans. Carondelet was founded by the Sisters of St. Joseph of Carondelet 132 years ago. Carondelet’s Tucson facilities include St. Mary’s Hospital, St. Joseph’s Hospital, Carondelet Heart & Vascular Institute and Carondelet Neurological Institute at St. Joseph’s Hospital and in Nogales, Arizona, Carondelet Holy Cross Hospital. Carondelet family of services also include nearly 20 primary and specialty care offices, an ambulatory surgery center, several imaging centers, Hospice and Palliative Care, and a variety of other outpatient services. Carondelet Health Network is a ministry of Ascension Health, the nation’s largest Catholic, non-profit healthcare system. In Fiscal Year 2011, Carondelet provided nearly $52 million in Community Benefit to improve the health of our community and increase access to healthcare. More information about Carondelet Health Network is available at www.carondelet.org.

About Language Services Associates
For more than 20 years, Language Services Associates (LSA) has been facilitating foreign language communication and eliminating multicultural communication barriers across various industry segments, including healthcare, government, financial services, manufacturing, education and life sciences.  With a focus on the latest innovations and newest technology solutions, LSA’s premier language-based services are completely customizable and have been designed to enhance the client’s overall experience, reduce costs and improve end-user efficiency and productivity.  Founded in 1991 by Laura K.T. Schriver, who still holds the title of President and CEO, LSA is proud to offer a full range of language translation services and language interpreter services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK^® Interpreting by Telephone, Face-to-Face Interpreting, American Sign Language and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 independently contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 language offerings.  For more information on LSA, please call 800.305.9673 or contact us online at www.lsaweb.com.

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FOR IMMEDIATE RELEASE:

Media Contact:
Keri Robinson
PR & Marketing Communication Manager
215.259.7000 X55356
[email protected]

Language Services Associates Named a Finalist in the 2012 Stevie® Awards for Sales & Customer Service
The Can Do! Leaders of Language Services Associates Are Recognized in the Training Team of the Year Category

Horsham, Pa. (January 31, 2012) – Language Services Associates (LSA), a global language service provider offering a full suite of translation, localization and interpretation solutions, announced today it has been named a finalist in the sixth annual Stevie® Awards for Sales & Customer Service in the Training Team of the Year category.  LSA will be honored, along with the rest of the award finalists, at the 2012 Gala Dinner & Awards Ceremony, taking place on February 27^th at Caesars Palace in Las Vegas, Nevada.  The company will be competing for the coveted Gold level status.

LSA has been recognized for its recently launched Can Do! Culture Program, a company-wide initiative designed to embrace, honor and celebrate the ready to serve, can do spirit that embodies the culture of service excellence at LSA.  As part of this corporate initiative, which has been spearheaded by LSA’s Director of Client Services, Sarah Branson, the company has identified a cross-section of employees from within the organization to serve as Can Do! Leaders.  These individuals were selected because they have consistently demonstrated an unwavering commitment and devotion to delivering exceptional service to each and every one of LSA’s clients.  The Can Do! Leaders of LSA were tasked with helping create and deliver a series of fun, interactive and dynamic Culture Sessions for all employees to participate in, with the ultimate goal of continuing to motivate and inspire the staff while helping them recognize the importance and true value of providing exceptional customer care.  Please click here to learn more about LSA’s new and exciting Can Do! Culture Program.

“I am honored and delighted that the Can Do! Leaders of LSA have been recognized and rewarded for their commitment to service excellence and ensuring our clients always receive the highest quality care possible,” said Branson.  “Because of the hard work, passion and dedication of our Leaders, the staff at LSA is more motivated and inspired than ever before to live the Can Do! way on a day-to-day basis and to further spread and cultivate the ready to serve, Can Do! culture to our clients, business partners and industry affiliates.  We look forward to attending the Gala Dinner & Awards Ceremony next month and meeting the rest of the Stevie® Awards finalists.”

More than 1,000 entries from organizations of all sizes and in virtually every industry segment were submitted to this year’s competition, an increase of almost 30 percent over 2011.  Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges.  Details about the Stevie® Awards for Sales & Customer Service, and the complete list of finalists in all categories, are available online at www.stevieawards.com/sales.

About Language Services Associates
For more than 20 years, Language Services Associates (LSA) has been facilitating foreign language communication and eliminating multicultural communication barriers across various industry segments, including healthcare, government, financial services, manufacturing, education and life sciences.  With a focus on the latest innovations and newest technology solutions, LSA’s premier language-based services are completely customizable and have been designed to enhance the client’s overall experience, reduce costs and improve end-user efficiency and productivity.  Founded in 1991 by Laura K.T. Schriver, who still holds the title of President and CEO, LSA is proud to offer a full range of language translation services and language interpreter services, including Translation and Localization, INTERPRETALK^® Interpreting by Telephone (IBT), Face-to-Face Interpreting, Video Remote Interpreting (VRI), American Sign Language (ASL) and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 language offerings.  For more information on LSA, please call 800.305.9673 or click here to contact us online

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FOR IMMEDIATE RELEASE:

Media Contact:
Keri K. Robinson
PR & Marketing Communication Manager
(215) 259-7000 x55356
[email protected]

Language Services Associates Named to Inc. 5000 List of Fastest-Growing Private Companies in America for Fourth Consecutive Year
Company Ranks No. 1886 on the 2011 Inc. 5000 with Three-Year Sales Growth of 137%

Horsham, Pa. (August 24, 2011) – Language Services Associates (LSA), a global language services provider offering a full suite of translation, localization and interpretation solutions, announced today its recent recognition by Inc. magazine as one of the fastest-growing private companies in America.  LSA ranked number 1886 on the 2011 Inc. 5000 list with three-year sales growth of 137%.  2011 marks the fourth consecutive year that LSA has made the list.

“We are honored and delighted to be recognized by Inc. magazine for the fourth consecutive year as one of the fastest-growing private companies inAmerica,” said Laura K.T. Schriver, President and CEO, Language Services Associates.  “We continue to attribute our rapid growth and success to dedicated team members, superior customer service support, innovative technology solutions, competitive pricing and professional Linguistic quality.  We look forward to continued growth and development in 2011 and beyond, as we expand our service offerings and enter into new global markets.”

Now in its fifth year, the Inc. 5000 is an exclusive ranking of the nation’s fastest-growing private companies.  The list represents the most comprehensive look at the most important segment of the economy —America’s independent entrepreneurs.  The companies on this year’s list report having created 350,000 jobs in the past three years, and aggregate revenue among the honorees reached $366 billion, up 14% from last year.  The 2011 Inc. 500 is ranked according to percentage revenue growth when comparing 2007 to 2010.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

About Language Services Associates
Since 1991, Language Services Associates (LSA) has been facilitating foreign language communication and eliminating multicultural communication barriers across a variety of settings and industry segments, including healthcare, government, financial services, manufacturing, education and publishing. Founded by Laura K.T. Schriver, who still holds the title of President and CEO, LSA promises to deliver innovative language-based solutions while consistently providing exceptional customer service support.

LSA is proud to offer all encompassing language and cultural services, including Translation and Localization, Interpreting by Telephone (IBT), Face-to-Face Interpreting, Video Remote Interpreting (VRI), American Sign Language (ASL) and Intercultural Consulting.  The company also offers INTERPRETALK^® Mobile, an on demand telephonic interpreting application for the iPhone and Android devices.

For more information on LSA, please call (800) 305-9673 or visit us online.

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