CUSTOMIZED SOLUTIONS.

A language service provider offering customizable solutions to meet your unique needs.

Language Services Associates (LSA) provides language solutions to meet your needs in overcoming language barriers. In the U.S., 67.8 million people speak a primary language other than English. We are here to help you grow your reach across new markets and relate to your customers in their preferred language.

LSA SUPPORTS YOUR CORE BUSINESS.

✓ LSA provides a sustainable way to expand your customer base without disrupting your core business.

✓ Our services are designed for seamless integration into existing platforms and services, enabling businesses to focus on their core competencies while LSA handles their language needs.

✓ Our team of experienced professionals are committed to providing high-quality, accurate, and timely language services while remaining dedicated to delivering excellent customer service.

HOW?

LSA is a full-service national leader in language services. We apply our extensive industry experience in creating culturally competent language programs. With our technology, staff, and global network of interpreters, we strive to deliver extraordinary experiences for you and your customers, using cutting-edge business processes to ensure we meet your organization’s needs. LSA does this by being:

ADAPTABLE

LSA’s services are customizable and integrate seamlessly with your core services and systems.

SCALABLE

As you grow, we grow with you. LSA has the scalability to quickly meet call volume spikes and demands while retaining the full-service quality you expect.

SECURE

LSA’s systems are fully compliant with HIPAA, HITECH, CMS, and all data privacy regulations.

SUPPORTIVE

LSA provides customer and technical support around the clock, 24/7/365.

OUR APPROACH.

This is our step-by-step process to understanding your business requirements.

YOUR ORGANIZATION IN 360° VIEW.

LSA combines cutting-edge technology with sophisticated reporting to provide optimum performance and insights. Our reporting tools deliver a comprehensive overview of language usage at a corporate level or in individual locations — this data can be used to manage resources, costs, and drive measurable results in current and emerging languages alike. LSA’s reporting is developed with a focus on providing easy access to powerful insights. Seamlessly access your reports via the LSA Client Portal and make informed decisions about your language needs.

CUSTOM TECHNOLOGY AND CALL FLOWS FOR YOU.

We integrate with virtually any platform. Our systems are flexible, adaptive to your needs, and compliant with all applicable regulations. Amongst other things, we have:

We offer a wide range of customized call flows to meet the specific language needs of your organization. If you are seeking a solution to improve your customer experience, increase efficiency, and save time and money, then LSA’s customized call flow options are for you. Offers include: