Press Releases Archives

Language Services Associates and Lingolet Announce Strategic Alliance to Revolutionize Language Services

Posted on March 25, 2025March 26, 2025 by Arnisa Xharra

8 min read

FOR IMMEDIATE RELEASE

Language Services Associates, Inc. (LSA) and Lingolet, Inc. Announce Strategic Alliance to Revolutionize Language Services

March 25, 2025 – Language Services Associates, Inc. (LSA), a globally recognized leader in human interpretation, translation, and technology integration, and Lingolet, Inc., a pioneer in AI-driven language solutions, are proud to announce a strategic business alliance designed to enhance each other’s service offerings.

This collaboration brings together the strengths of both companies to provide customers with a seamless combination of human and AI-powered interpretation solutions. Effective immediately, LSA customers will gain access to a full suite of AI-enhanced products through Lingolet, while Lingolet customers will now have the ability to escalate to human interpreters or start sessions with live interpreters directly through LSA.

“For over a year, we explored AI options for LSA, including whether to develop our own solutions,” said Scott Cooper, LSA’s Chief Executive Officer. “After thorough due diligence, it became clear that Lingolet was the obvious choice. Their cutting-edge technology and experienced development team are well-equipped to meet the high demands of our customers. The fact that they are deeply rooted in the language services industry only solidified our decision. We’ve known their leadership team for years, and we’re thrilled to formalize this alliance.”

Bringing the Best of Both Worlds

Both Scott Cooper, CEO of LSA, and Jerry Song, CEO of Lingolet, agree this alliance represents a “win-win” for customers. “By merging LSA’s decades-long expertise in human interpretation with Lingolet’s AI-driven solutions, customers can now choose the balance of human and AI services that best fits their needs—at a price point that works for them,” Cooper and Song stated. “Not every customer wants an all-or-nothing approach to AI. This alliance gives customers the flexibility to integrate human and AI solutions seamlessly into their workflows.”

“At Lingolet, we believe the future of language services lies in empowering customers with choice and control,” said Jerry Song. “This partnership allows us to bring premium AI solutions to LSA’s global customer base while providing Lingolet customers access to world-class human interpretation services when they need them. Together, we’re setting new standards in the industry.”

Seamless Integration and Future Collaboration

Scott Cooper emphasized that one of the alliance’s key benefits is the ability for customers to transition effortlessly between AI and human interpretation services without disruption to call flows or reporting platforms. The collaborative effort will dramatically accelerate new customer solutions and user interfaces from both companies.

To further solidify their alliance, LSA and Lingolet will participate in several joint marketing initiatives starting in Q2 2025. Both companies will showcase their combined solutions at major events. As part of the business arrangement, LSA is taking an ownership position in Lingolet and Mr. Cooper will join its Board of Directors.

While the terms of the deal remain confidential, both companies will support each other exclusively in their respective areas of expertise.

Contact Information

For LSA:

Arnisa Xharra, Marketing Director
[email protected] | +1.267.962.4321

For Lingolet:

Josue Navarro, Director of Marketing
[email protected] | +1.415.343.5588

About LSA

LSA, based outside Philadelphia, has been a trusted global leader in interpretation and translation services for over three decades, specializing in industries such as healthcare, finance, and government. LSA offers a wide range of services, including Over the Phone Interpretation (OPI), Video Remote Interpretation (VRI), Onsite Interpretation (OSI), American Sign Language (ASL), Telemedicine, Translation, and Language Assessments. At the forefront of technology in the language industry, LSA has implemented cutting-edge AI tools to enhance language services, including AI Machine Translation and AI Video Dubbing and Translation. LSA’s solutions integrate seamlessly with Epic and other major patient management systems, ensuring efficient workflows. Additionally, LSA prioritizes security with a robust cybersecurity program and customer reporting dashboards for greater transparency and actionable insights. Founded and wholly owned by Argentinian interpreter, Laura K.T. Schriver, LSA is one of the largest interpretation companies in the United States and has received numerous accolades, including from the Federal Government, industry groups, and multiple US Top Best Places to Work.

About Lingolet

Lingolet.ai is a SaaS platform that specializes in scalable, AI-powered language services, including real-time AI interpretation, translation, and transcription. The platform caters to industries with critical multilingual communication needs, such as healthcare, legal, and customer service. Lingolet focuses on efficiency, scalability, and seamless integration with workflows, aiming to lead the AI-driven language services market while enhancing its offerings through strategic partnerships like the one with LSA.

Language Services Associates Again Honored with 2025 USA Today Top Workplaces Award

Posted on March 25, 2025March 27, 2025 by Ximena Garcia

6 min read

Language Services Associates (LSA), a leading provider of interpretation, translation, and AI-powered language solutions, is proud to announce that it has been named a 2025 USA Today Top Workplace. This marks the second time LSA has received this prestigious recognition, highlighting its people-centered culture, team-focused environment, and employee-driven mindset.

The award honors organizations with 150 or more employees that have created exceptional, people-first cultures.

For over three decades, LSA has been assisting organizations in connecting with their limited English proficient (LEP) customers and patients. LSA’s dedicated team is passionate about facilitating meaningful communication through a comprehensive suite of customizable language solutions. By fostering an inclusive work environment based on teamwork, openness, and collaboration, LSA continues to thrive in the competitive language access market.

“LSA stands out as a unique and exceptional organization. We are thrilled to be one of the leading language companies globally and be recognized as a top workplace. We are thankful to work each day with such dedicated and passionate colleagues. Our team’s talent, intellect, and enthusiasm create an environment where everyone can excel. Our employees make a significant impact in the lives of individuals every day, and their commitment is truly inspiring,” said Scott Cooper, CEO of LSA.

“Earning a USA TODAY Top Workplaces award is a testament to an organization’s credibility and commitment to a people-first culture,” said Eric Rubino, CEO of Energage. “This award, driven by real employee feedback, is more than just a recognition — it’s proof that your employees believe in the organization and its leadership. Job seekers and customers look for this trusted badge of credibility and excellence. It signals a company that values its people, and that kind of culture resonates in today’s competitive market.“

Winners are determined by authentic employee feedback captured through a confidential survey conducted by Energage.

Learn more about LSA and join our team today!

About Language Services Associates

Language Services Associates (LSA) has been a leading language provider for over three decades. LSA offers a comprehensive suite of language services solutions including Over the Phone Interpretation, Video Remote Interpretation, Onsite interpretation, AI Machine Translation+, AI Video Dubbing, Translation & Localization (written word), Language Assessments & Testing, the LSA Scheduler, and additional features and add-ons to ensure your program is fully customized to fit your needs. With thousands of clients worldwide, more than 7,000 carefully vetted interpreters, and expertise in hundreds of languages, LSA stands out as the language provider of choice across various sectors, including insurance, coast center support, healthcare, government, finance, banking, entertainment, hospitality, and manufacturing.

About Energage

Making the world a better place to work together.™ Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 19 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.

Language Services Associates, Inc. Awarded Divisional Agreements for Provision of Interpretation and Translation Services by HCA Healthcare

Posted on July 2, 2024October 23, 2024 by Ximena Garcia

5 min read

FOR IMMEDIATE RELEASE:

Media Contact: 

Arnisa Xharra

Director of Marketing

[email protected]

800.305.9673 X55337

Horsham, PA (June 2024) – Language Services Associates, Inc. (LSA) is pleased to announce that it has been awarded agreements with new divisions across the HCA Healthcare health system. These divisions include the HCA Capital Division, the HCA Far West Division, the HCA Gulf Coast Division, the HCA Mountain Division, and the HCA South Atlantic Division. The HCA contract agreement provides LSA’s scalable solutions, innovative technology, and superior language services at contracted pricing to all HCA Healthcare facilities. As a full-service language provider offering interpretation and translation solutions in hundreds of languages, LSA is a leader in healthcare interpretation services.

HCA Healthcare comprises 186 hospitals and approximately 2,400 care sites in 20 states and the United Kingdom. In addition to hospitals, care sites include surgery centers, freestanding emergency rooms, urgent care clinics, diagnostic and imaging centers, walk-in clinics, and physician clinics.

Language Services Associates is excited to continue our trusted partnership with HCA Healthcare. Through the utilization of cutting-edge technology, customizable services, and the latest innovations, LSA delivers high-quality language solutions to HCA Healthcare’s hospitals and affiliated facilities. Providing equitable care is essential to HCA Healthcare’s mission, and this continued partnership ensures all patients, and their companions, have access to effective communication.

LSA’s decision to develop delivery models of services that integrate with any workflow, including electronic health record (EHR) systems and all major Telehealth platforms, provides a more efficient patient experience and delivers equitable care. LSA provides a full suite of language services across all modalities, helping HCA members seamlessly integrate interpretation workflows at the point of care, optimizing efficiency, and improving care quality.

About LSA 

For over three decades Language Services Associates (LSA) has offered a full suite of language interpretation and translation solutions to help optimize the experience of limited English proficient customers and patients. Providing native language support improves the efficiency and productivity of staff, raises customer satisfaction levels, and builds loyalty. For thousands of clients worldwide, in hundreds of languages, LSA provides a competitive differentiator across various industries including education, healthcare, government, finance, banking, insurance, sports, hospitality, and more.

About HCA Healthcare

Nashville-based HCA Healthcare is one of the nation’s leading providers of healthcare services comprising 188 hospitals and approximately 2,400 ambulatory sites of care, including surgery centers, freestanding ERs, urgent care centers, and physician clinics, in 20 states and the United Kingdom. With its founding in 1968, HCA Healthcare created a new model for hospital care in the United States, using combined resources to strengthen hospitals, deliver patient-focused care and improve the practice of medicine. HCA Healthcare has conducted a number of clinical studies, including one that demonstrated that full-term delivery is healthier than early elective delivery of babies and another that identified a clinical protocol that can reduce bloodstream infections in ICU patients by 44%. HCA Healthcare is a learning health system that uses its more than 43 million annual patient encounters to advance science, improve patient care, and save lives.

Language Services Associates Announces New CEO

Posted on April 19, 2024July 2, 2024 by Arnisa Xharra

6 min read

FOR IMMEDIATE RELEASE:

Media Contact:
Arnisa Xharra

800.305.9673 EXT. 55139

Horsham, PA (April, 19, 2024) – Language Services Associates (LSA), a leading provider of language interpretation and translation solutions, is proud to announce the appointment of Scott Cooper to Chief Executive Officer (CEO) of LSA. LSA’s Founder and former CEO, Laura K.T. Schriver, will continue to serve as Owner and Chair of LSA’s Board of Directors. Following all required regulatory notices, the change became effective January 1, 2024.

Scott joined LSA in 2019. Under Scott’s leadership, LSA has experienced record growth, new innovations, and numerous awards for workplace positivity. In addition to serving as CEO, Scott a will also maintain his roles as President, General Council, and Board Member.

Scott came to LSA from Blank Rome LLP, where he practiced law for over 26 years. He was Firm-wide Chair of the Labor and Employment practice group, and eight times elected as a member of the Firm’s Management Committee. He had significant representations in the language services areas and related government regulation and represented LSA for over a decade before joining the company full time.

Laura Schriver founded LSA over three decades ago and through her unwavering dedication, transformed it into the industry-leading enterprise it is today. As the sole CEO in LSA’s history, and the driving force behind LSA’s growth, Laura has been instrumental in shaping the company’s identity and values.

“I am optimistic and excited for what the future holds,” said Laura Schriver. “I have the highest confidence in Scott as the new CEO and the work he will accomplish. Since joining LSA five years ago, he has led us on an exceptional period of growth and vision, while continuing to focus on our core values of delivering outstanding customer service, linguistic quality, and cutting-edge technology solutions.”

Several years ago, Laura undertook the first of many steps to position LSA for decades to come. She hired and promoted a number of senior professionals to match the ever-growing complexity of the business. This transition of the CEO role, and the day-to-day operations that position entails, is just one of the carefully crafted strategies to sustain LSA’s success.

“I am thrilled and honored to have the chance to serve LSA and its clients in this expanded role,” said Scott Cooper. “Through her vision, Laura set a tone and direction of exceptional language services delivery. We will continue to grow this vision for years to come. This title change will have no impact on LSA’s customers, services, or operations. Employees, interpreters, customers, vendors, partners and community leaders should expect business as usual as LSA continues delivering excellence – and offering new services – in all areas of its operations.”

About LSA

Language Services Associates (LSA) offers a full suite of language interpretation and translation solutions to help optimize the experience of limited English proficient customers and patients, and the organizations that serve them. LSA provides the world’s leading linguists through state-of-the-art technology to solve customers’ language needs. Through its services, LSA helps its customers improve the efficiency and productivity of staff, raise customer satisfaction levels, and build loyalty. LSA provides a competitive differentiator in the healthcare, government, financial, banking, insurance, entertainment, sports, hospitality, and manufacturing industries, worldwide for companies of all sizes.

Philadelphia Union and Language Services Associates Announce Multi-Year Renewal with Launch of Club LSA

Posted on February 23, 2024July 2, 2024 by admin

4 min read

Philadelphia Union and Language Services Associates, Inc. (LSA) today announced a multiyear renewal. As a part of the renewal, LSA becomes the presenting partner of the stadium’s exclusive premium Tunnel Club, to be renamed Club LSA, as the Union kick off the 2024 season. LSA will continue as the Official Language Services Provider of the Philadelphia Union & Subaru Park.

“LSA has been a valuable partner over the last two years,” said Philadelphia Union Chief Revenue Officer, Charlie Slonaker. “With their ability to help the club reach new audiences through interpretations, interviews, content, and game day experiences in a number of languages, we’ve been able to grow our fan base and establish deeper connections with our community.”

Under the new agreement, LSA will now be the presenting partner of Club LSA, formerly the Tunnel Club, which will feature new signage in one of the stadium’s most exclusive, premium areas. The new naming will be marked with an official ribbon cutting in the coming weeks. LSA will also be the presenting partner for the May 15^th match against NYCFC.

“This partnership, the extension, and the heightened exposure with the Philadelphia Union is simply a wonderful fit for LSA and our customers,” said LSA President, Scott Cooper. “Soccer is the most international game. The overlap with our mission of bringing people together by eliminating language barriers is a natural fit. We are thrilled to continue this long-term relationship.”

LSA and the Union first partnered together in 2022 with the goal of expanding the game to an increasingly diverse and international fanbase by connecting with fans in innovative ways. This included adding a sign-language interpreter for the National Anthem at every home match and a player translation content series on social media.

LSA is a global leader in business-to-business interpretation, translation, and American Sign Language services. For over 30 years LSA has been helping its customers grow by communicating in hundreds of languages with their customers and employees. LSA offers over 7,000 of the highest-quality interpreters and translators through state-of-the-art and secure phone, video, and scheduling technology. LSA provides a competitive differentiator in the sports, entertainment, healthcare, government, financial, banking, insurance, hospitality, and manufacturing industries.

LSA Partners with Leading Fortune 100 Insurance Company for Over the Phone Interpretation and Translation Services

Posted on February 6, 2024July 2, 2024 by admin

4 min read

FOR IMMEDIATE RELEASE:

LSA Provides Over the Phone Interpretation and Translation Services for Leading Fortune 100 Insurance Company

Horsham, PA (February 2024) – With the approval of our new partner, Language Services Associates, Inc. (LSA) is pleased to announce that it is collaborating with a prestigious Fortune 100 insurance company headquartered in Illinois for over the phone interpretation and translation services.

This partnership enables the company to utilize LSA’s scalable solutions, innovative technology, and first-rate language services to meet the needs of their limited English proficient customers and policyholders in more than 230 languages.

LSA will assist their call center in improving important KPIs like First Contact Resolution (FCR), Customer Satisfaction (CSAT), and Call Abandonment Rate, while reducing hang ups and shortening average call time and speed of answer.

LSA’s proven track record established them as the leading candidate in the company’s search for a language provider that could fully meet their needs, allowing them to effectively communicate with callers and policyholders in their preferred languages.

High-quality interpretation and translation solutions allow insurance companies to expand into new markets, improve customer service, mitigate risks, reduce misunderstanding, and make exceptional strides in creating a fully inclusive space. LSA provides a unique differentiator in language access, with over three decades of experience serving insurance clients and call centers with the highest qualified interpreters, experienced translators, and progressive technology.

“Language Services Associates is thrilled to partner with such an esteemed Fortune 100 insurance company to further stretch their reach into the multilingual market,” said Van Hoy, Strategic Sales Manager. “By offering services in language, it ensures their customers can fully understand every detail, from the scope of their services to the fine print, preventing misunderstandings, and allowing limited English proficient (LEP) families and individuals to make informed decisions.”

LSA provides customizable interpretation and translation solutions to break down language barriers to improve insurance services for LEP consumers and the companies that serve them.

About LSA 

Language Services Associates, Inc. (LSA) offers a full suite of language interpretation solutions to help optimize the experience of limited English proficient patients and customers. Providing native language support improves the efficiency and productivity of staff, raises customer satisfaction levels, and builds loyalty. For thousands of clients worldwide, in more than 230 languages, LSA provides a competitive differentiator in the healthcare, government, financial and banking, insurance, entertainment, sports, hospitality, and manufacturing industries.

Language Services Associates, Inc., Announces 2023 Academic Honors Internship Winner

Posted on September 19, 2023May 14, 2024 by admin

6 min read

Horsham, PA (September 2023) – Language Services Associates, Inc. (LSA), a leading language interpretation and translation service provider, is thrilled to announce that Tuana Helvacioglu is the winner of the 2023 LSA Academic Honors Internship. The LSA Academic Honors Internship is awarded to a high school student who shows great academic achievement, combined with a passion for languages and using them to help people. It also provides an opportunity for the student to gain real world work experience working with a professional language service provider. The internship is hosted in a state-of-the-art remote work environment and requires school and parental approval to participate. Tuana is a rising Junior honors student at Moorestown High School in New Jersey. During the internship she spent the summer working on projects with LSA’s Client Experience, Contracts, Compliance, and Credentialing teams while learning about LSA’s many service lines and operations. “At LSA, I spent time learning about all of LSA’s operations and focus on individuals with limited English proficiency. I shadowed the Client Experience division, learning the fundamentals of Contracting and Compliance. I also made a project plan that LSA will implement after I am back at school,” said Tuana of her time as an intern. “I was not only able to gain experience in professional corporate America and learn the inner workings of LSA, but I was able to apply my language skills to projects that helped LSA, their clients, and the LEP communities they serve. I learned a great many things that I can utilize throughout not only my career as a student, but for the rest of my life.” Tuana, who is fluent in both English and Turkish and has taken classes in Mandarin and Spanish, worked closely with LSA’s staff on several projects, learning to use many of LSA’s essential programs. “Tuana is an incredibly bright student with a promising future, and we are thrilled that she was our 2023 LSA Academic Honors Intern,” said Scott Cooper, President of LSA. “At its core, the LSA Academic Honors Internship is a way for LSA to give back to the community by offering aspiring students, who have a passion for language, opportunities to learn about how we deliver interpretation services to customers and patients throughout the country.” LSA’s Academic Honors Internship is offered during the summer for high students who have a strong interest in language and want to gain valuable work experience, looking for a career path in the language industry, and developing skills that will be useful to them in their professional endeavors. “LSA employees have so much pride in what they do. It has made me feel so proud to be able to be a part of a company like this that strives for, and achieves, their main goal – which is to help people” Helvacioglu said of her experience at LSA. LSA will open applications for the 2024 Academic Honors Internship next Spring. If you would like to be on the early notification list, please submit an application form here or check the website for more details. If you have any other inquiries about the LSA’s Academic Honors Internship Program, please email [email protected]. About LSA   Language Services Associates, Inc. (LSA) offers a full suite of language interpretation solutions to help optimize the experience of limited English proficient patients and customers. Providing native language support improves the efficiency and productivity of staff, raises customer satisfaction levels, and builds loyalty. For thousands of clients worldwide, in more than 230 languages, LSA provides a competitive differentiator in the healthcare, government, financial & banking, insurance, entertainment, hospitality, and manufacturing industries. ###

Language Services Associates Ranks Fifth for Midsize Companies in Philadelphia Inquirer’s Top Workplaces 2023

Posted on September 18, 2023May 14, 2024 by admin

4 min read

Language Services Associates, Inc. (LSA) is thrilled to announce that it has been ranked the 5th best workplace in The Philadelphia Inquirer’s Top Workplaces 2023 for midsized companies. This is a remarkable achievement that underscores a commitment to employee satisfaction and excellence in the language industry. The Inquirer’s Top Workplaces 2023 celebrates workplaces going above and beyond in the Philadelphia region and is a testament to LSA’s dedication to creating a positive and inclusive work environment. The award is based on employee feedback gathered through a confidential employee engagement survey, conducted by Energage. 

“This survey validates what we have believed for a long time – that LSA is truly one of the best places to work,” said Scott Cooper, President at LSA. “Our workplace culture is one of our most important values. It allows talented, passionate, and driven individuals to make a real difference in people’s lives every day. We pride ourselves on working together, listening to one another, and creatively finding solutions to help our customers engage with patients and customers who do not share a common language. Our people take immense pride in what they do together.”

For over three decades, LSA’s dedicated employees have been helping break down language barriers around the world, facilitating meaningful communication through a full suite of customizable language solutions including video remote, over the phone, onsite interpretation services, conferences, sports and entertainment, and content translation and localization. LSA’s inclusive work environment allows it to thrive in the competitive language access market by fostering an environment that incorporates teamwork, openness, and collaboration. With strong focus on quality, innovation, and customer satisfaction, LSA services healthcare organizations, government, financial and banking institutions, insurance, entertainment, sports, hospitality, and manufacturing industries. Learn more about LSA and join our team today!  Contact us at 800.305.9673 X55305 or fill out our contact form for more information.

Premier, Inc. Awards LSA 3-Year Contract for Language Services

Posted on September 13, 2023May 14, 2024 by admin

4 min read

FOR IMMEDIATE RELEASE: Media Contact: Jerry Lotierzo Strategic Sales Manager – GPOs [email protected] 800.305.9673 X55335 Horsham, PA (July 2023) – Language Services Associates, Inc. (LSA) is pleased to announce that it has been re-awarded a three-year contract with Premier, Inc. LSA, a longtime leader in healthcare interpretation services, is a full-service language provider offering interpretation and translation solutions in more than 230 languages. The contract makes LSA’s scalable solutions, innovative technology, and best-in-class language services available to all Premier members at contracted pricing. Premier Inc. is a healthcare improvement company bringing together approximately 4,400 U.S. hospitals and health systems and over 250,000 other providers and organizations. Utilizing its award-winning technologies, Premier enables its members to collaborate effortlessly, improving outcomes while reducing costs.

“Language Services Associates is excited to continue our trusted partnership with Premier,” said Jerry Lotierzo, Strategic Sales Manager – GPOs. “Providing equitable care is essential to Premier’s mission, and we are pleased to utilize cutting-edge technology, customizable services, and latest innovations to offer high-quality language solutions to Premier’s members in our mutual goal to bridge language gaps.”

High-quality interpretation in the healthcare space helps providers overcome language barriers with at-risk population groups and delivers important healthcare access to all. Providing qualified medical interpreters reduces readmission rates, facilitates better outcomes, and improves the overall patient experience.

“Our decision to use flexible, seamless platform delivery models including integration with Epic and all major Telehealth platforms provides a more efficient patient experience, and delivers equitable care,” Lotierzo added. Application Programming Interfaces (APIs) allow LSA to seamlessly integrate with all major platforms including health system EHRs, Epic, and other web-based conferencing programs.

LSA provides a full suite of language services across all modalities, helping Premier members break down language barriers to improve health equity for their limited English proficient patients. About LSA  Language Services Associates (LSA) offers a full suite of language interpretation solutions to help optimize the experience of limited English proficient patients and customers. Providing native language support improves the efficiency and productivity of staff, raises customer satisfaction levels, and builds loyalty. For thousands of clients worldwide, in more than 230 languages, LSA provides a competitive differentiator in the healthcare, government, financial and banking, insurance, entertainment, hospitality, and manufacturing industries. ###

Language Services Associates to Sponsor Wawa Welcome America 2023 Festival

Posted on June 13, 2023September 14, 2023 by admin

5 min readMedia Contact:

[email protected]

Language Services Associates to Sponsor Wawa Welcome America 2023 Festival

HORSHAM, PA. (June 19, 2023) – Language Services Associates, Inc. (LSA), a leading language interpretation and translation service provider, is proud to announce its sponsorship of the Wawa Welcome America 2023 Festival. The festival, which will take place from June 19-July 4, will celebrate the city of Philadelphia’s rich history and culture.

As part of its partnership, LSA has translated the event’s digital brochure into Spanish and Chinese. Thanks to the partnership between Wawa and LSA, this is the first time in its 30-year history that Wawa Welcome America is offering multilingual promotional materials.

“We are excited to partner with Wawa Welcome America to help make this event more accessible to people from the Chinese and Spanish community,” said Scott Cooper, President of LSA. “We believe that everyone should have the opportunity to celebrate the city of Philadelphia’s diversity and history, and we are committed to providing the language services that make that possible.”

The festival is returning this year with free multicultural events, fireworks, block parties, Wawa Hoagie Day, and live performances from Demi Lovato and Ludacris. Wawa Welcome America is committed to making the event as inclusive and multicultural as possible, with programming commemorating Juneteenth, and the welcoming of the 40-year tradition of the Concilio Hispanic Fiesta to the festival – a celebration of Hispanic heritage through food, dance, and music.

LSA will be hosting a booth at the event where attendees can learn about LSA, its products and services, career and interpreter opportunities, and catch a demo of LSA’s video and voice on-demand interpretation app. The LSA booths will be set up during the ‘A Celebration of World Refugee Day’ on June 20th, ‘Hispanic Fiesta Weekend’ Day 1 and 2, on June 24th and 25th, and the ‘Avenue of the Arts Block Party’ on July 1st. Follow LSA on LinkedIn for updates on the booth location.

“This is the perfect kick-off to our LSA Cares initiative, supporting limited English-speaking individuals and companies offering services that ensure everyone can participate and feel valued in their communities.” said Mr. Cooper.

For more information about Wawa Welcome America, please visit july4thphilly.com or wawawelcomeamerica.com.

For over three decades, Language Services Associates (LSA) has offered a full suite of language services solutions, including interpretation and translation, to promote diversity, inclusion and help optimize the experience of limited English-speaking individuals. For thousands of clients worldwide, in more than 230 languages, LSA provides a competitive differentiator in the healthcare, government, financial and banking, insurance, entertainment, hospitality, and manufacturing industries.

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Language Services Associates Now Available in EPIC’s Connection Hub

Posted on March 24, 2023September 14, 2023 by admin

5 min readFOR IMMEDIATE RELEASE

HORSHAM, PA (March 24, 2023) – Language Services Associates (LSA), a longtime leader in healthcare interpretation services, is pleased to announce that its services in over 235 languages are now available in the Epic Connection Hub.

Previously the Epic App Orchard, the Connection Hub is where users can sign up to utilize Epic’s request Interpreter API to access our on-demand professional medical interpreters. LSA quickly connects you to a qualified interpreter, using the request interpreter feature within Epic. With more than 235 available languages, including American Sign Language (ASL) and many rare languages, LSA provides a fast, effective way to meet your language interpretation needs.

LSA, in the Connection Hub, breaks down barriers, ensuring that language limitations and cultural roadblocks do not hinder health equity and optimal patient care. Medical professionals can now request an interpreter directly from Epic’s platform.

Our availability in the Epic Connection Hub helps streamline the intake process, automate timely data collection, and allows Limited English Proficient (LEP) patients’ language interpretation history to be seamlessly documented in the EHR. This saves time and effort while ensuring compliance with Section 1557 of the Patient Protection and Affordable Care Act. This also allows medical professionals to focus solely on patient care, eliminating time spent on paperwork and improving clinician workflow efficiency.

“We’re thrilled to begin offering our services through Epic’s telehealth platform. LSA has been a leader in the healthcare interpretation space for years, and we’re taking patient care to the next level,” said Scott Cooper, President at LSA. “Having our services accessible through Epic helps our clients to utilize innovative technological solutions and keeps us at the forefront of an ever-changing industry. Quickly connecting with Epic’s request interpreter feature allows us to increase our interpreters’ reach and expand on the world-class experience our customers expect.”

Video and audio-only formats are offered, and no appointment is required. LSA connects you to a qualified interpreter in seconds, utilizing the request interpreter feature within Epic’s platform. When a provider is with a Deaf, Hard of Hearing, or LEP patient, medical interpreters are readily available with one touch of the application.

Founded in 1979, Epic Systems is one of the top health information technology providers predominately used by large hospitals and health systems in the US. A technological leader, their services are used to access, store, and organize electronic medical records. The software they provide helps healthcare organizations offer equitable care by utilizing various tools that help reduce health disparities.

Language Services Associates (LSA) offers a full suite of language interpretation solutions to help optimize the experience of limited English proficient customers and patients. Providing native language support improves the efficiency and productivity of staff, raises customer satisfaction levels, and builds loyalty. For thousands of clients, in more than 235 languages, LSA provides a competitive differentiator in the healthcare, government, financial and banking, insurance, entertainment, hospitality, and manufacturing industries. Our interpreters are thoroughly vetted, HIPAA compliant, and regularly monitored and tested to maintain the highest quality standards.

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Language Services Associates, Inc. Renews Partnership with The Philadelphia Union

Posted on February 6, 2023August 31, 2023 by admin

3 min readPRESS RELEASE

FOR IMMEDIATE RELEASE:

Media Contact:
[email protected]

HORSHAM, PA. (February 6, 2023) –Language Services Associates, Inc. (LSA) today announced that, after a successful first year, it officially renewed its partnership with The Philadelphia Union for the 2023 Season.

The focus of the partnership will continue to be on promoting language access and optimizing the Fan Experience for the Limited English Proficient Union Community.

“LSA’s 2022 partnership with The Philadelphia Union proved to be the perfect pairing of sporting and language excellence,” said Scott Cooper, President of LSA. “We’re ready to support the Union as their Official Language Services provider and multilingual MVP for 2023.”

“We initiated our partnership with LSA last season in order to allow the Union to reach new audiences, and we achieved exactly that,” said Philadelphia Union Chief Revenue Officer, Charlie Slonaker. “We’ve been able to expand our communication efforts within the team, as well as with our fanbase. We’re excited to be able to continue this relationship as we look to further connect with fans in effective, meaningful ways.”

The partnership will expand on a variety of creative pairings including the Player Interview Series, where players share their favorite Philadelphia Union memories and stories in their native language, as well as several new fan engagement initiatives, rooted in language access. The Union will continue supporting these efforts by utilizing LSA’s vast network of highly skilled linguists in over 230 languages to increase communication to their vast Limited English Proficient fanbase.

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