How AsylumWorks Improved Services for Uyghur Migrants with Language Interpretation to Build Trust

Who is the client?

AsylumWorks is a nationally recognized nonprofit organization that provides asylum seekers and other forced migrants with culturally and linguistically appropriate services to reduce health disparities shown to adversely impact immigration legal case outcomes.

Industry.

Refugee Services

Services Provided.

  • Over the Phone Interpretation
  • Video Remote Interpretation
  • Onsite Interpretation
  • Translation & Localization
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Over the Phone
Interpretation

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Video Remote
Interpretation

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Onsite
Interpretation

Translation and Localization Icon

Translation &
Localization

Operational Overview.

AsylumWorks partnered with LSA to overcome challenges in providing services to Uyghur migrants, who faced difficulties accessing support in their preferred first language. LSA’s network of thousands of interpreters allowed AsylumWorks to offer legal, employment, and cultural services in Uyghur, enhancing communication and trust. This partnership empowered Uyghur asylum seekers to participate in programs and break down language barriers.

Business Challenges.

  • Difficulty in providing interpreters in preferred first language of Uyghur migrants.
  • Uyghur migrants unable to participate in programs offered by AsylumWorks.
  • Uyghur-speaking migrants feel less empowered to engage in second language.

Uyghur migrants seeking asylum commonly experience language barriers, making it difficult for them to access the support services they need. These language barriers can be a source of stress for community members, as they feel isolated and unable to communicate effectively. AsylumWorks faced a significant challenge in identifying a language service provider that could support the Uyghur migrants in their preferred first language.

In addition, they required interpreter services that could effectively and professionally communicate all the services, legal assistance, and employment support in the Uyghur migrants’ first language. The language barrier hindered the organization’s ability to give adequate support, creating a disconnect between AsylumWorks and asylum seekers.

SOLUTIONS DELIVERED.

Language Services Associates (LSA) provided the language and cultural support AsylumWorks needed to accomplish their mission of providing legal and employment services to Uyghur migrants in their preferred language. This partnership has allowed AsylumWorks to provide comprehensive support to Uyghur migrant communities. 

The vast network of LSA’s qualified interpreters has been instrumental in providing AsylumWorks with the ability to reach out to more people and ensure their safety, security, comfort, and trust, getting the most from their programs.

Real Results.

The partnership between AsylumWorks and LSA is a model of how language services can be used to improve the lives of limited English proficient people. By providing access to interpreters in their preferred language, AsylumWorks is able to provide comprehensive support to this community and help them rebuild their lives.

From our client.

“Finding interpreters specializing in Languages of Lesser Diffusion can be difficult, and when we faced the challenge of locating Uyghur interpreters, we felt we hit a roadblock. While we had access to linguists in this community’s second language, we feared the further trauma it could cause to a community already in distress to have to communicate in a language they do not want to speak. But after using LSA’s Over the Phone Interpretation services, the impact was indelible. We now have access to interpreters who specialize in this community’s preferred language, allowing us to provide the highest quality communication and have meaningful discussions on difficult topics.”

— Joan Hodgest-Wu, Founder and Executive Director, AsylumWorks

The LSA Difference.

LSA offers a full suite of translation and interpretation solutions to promote diversity and inclusion and help optimize the experience of limited English-speaking individuals. LSA has been operating for over three decades, offering services to thousands of clients worldwide, in hundreds of languages.
Contact us today to learn how we can help your non-profit!

How a nonprofit used language INTERPRETATION services to BUILD TRUST.

AsylumWorks is a well-known nonprofit offering services tailored to the culture and language of asylum seekers and forced migrants.

Click the link below to get your case study and learn how LSA helped AsylumWorks support Uyghur migrants. 

How a nonprofit used language INTERPRETATION services to BUILD TRUST.

AsylumWorks is a well-known nonprofit offering services tailored to the culture and language of asylum seekers and forced migrants.

Fill out the form to get your case study and learn how LSA helped AsylumWorks support Uyghur migrants. 

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