Secure Video Remote Interpretation: On‑Demand and Scheduled Services.
Connect with professional interpreters in seconds through our enterprise-grade, encrypted platform. With 99.95% uptime, over 7,000 linguists, and millions of successful sessions, we ensure clear and confidential communication whenever you need it. Available on any device.
WHY USE VIDEO REMOTE INTERPRETATION?
Video remote interpretation (VRI) is a real-time language access solution that connects individuals with professional interpreters through secure video and audio technology.
Unlike audio-only interpretation, VRI allows participants to see facial expressions, body language, and visual cues, making it ideal for American Sign Language (ASL), healthcare settings, customer service interactions, government agencies, and important conversations where visual context is essential to understanding.
LSA’s VRI platform provides immediate access to expert interpreters for both common and rare languages, helping organizations improve compliance, accessibility, customer experience, and operational efficiency.
RESULTS THAT MATTER.
WHEN VIDEO REMOTE INTERPRETATION IS THE BEST CHOICE.
(and when to use other LSA services)
Over the Phone Interpreting allows you to connect with a highly qualified interpreter in seconds. LSA’s agents are available 24/7/365, in 300+ languages.
- No visual context required
- Routine and transactional conversations
- Scheduling and customer support calls
- Fast access to an interpreter
- Rare languages on demand
Video Remote Interpreting is
ideal when visual interpretation is required. LSA’s on-demand and scheduled VRI offers access to qualified interpreters specialized in your industry.
- Emergency appointments
- Immediate access to an interpreter without the need for onsite travel
- Visual context (non-verbal cues and facial expressions)
- Communication with Deaf and Hard of Hearing individuals
Onsite Interpreting is the
ideal service line when you need a personal touch or have a lengthy, conversational event.
- In-person presence is preferred
- Extended or detailed discussions
- Complex or sensitive situations
- Group meetings and training sessions
- Events requiring on-site support
When VIDEO REMOTE INTERPRETATION is the best choice.
(and when to use other LSA services)
Video Remote Interpreting is ideal when visual interpretation is required. LSA’s on-demand and scheduled VRI offers access to qualified interpreters specialized in your industry.
- Emergency appointments
- Immediate access to an interpreter without the need for onsite travel
- Visual context (non-verbal cues and facial expressions)
- Communication with Deaf and Hard of Hearing individuals
Over the Phone Interpreting allows you to connect with a highly qualified interpreter in seconds. LSA’s agents are available 24/7/365, in 300+ languages.
- No visual context required
- Routine and transactional conversations
- Scheduling and customer support calls
- Fast access to an interpreter
- Rare languages on demand
Onsite Interpreting is the ideal service line when you need a personal touch or have a lengthy, conversational event.
- In-person presence is preferred
- Extended or detailed discussions
- Complex or sensitive situations
- Group meetings and training sessions
- Events requiring on-site support
HOW VIDEO REMOTE INTERPRETATION WORKS.
VRI is offered on-demand or as a scheduled service. Sign in to the LSA App to connect to an interpreter now, or schedule an interpretation session through the LSA Client Portal.
Need to schedule an interpreter?
WHY ORGANIZATIONS CHOOSE LSA VIDEO REMOTE INTERPRETATION.
COST EFFECTIVE
When every minute matters, save on in-person minimums and travel expenses by using LSA’s video interpretation service for limited English proficient, deaf, or hard of hearing individuals.
NO COSTLY EQUIPMENT
LSA’s VRI services require no expensive equipment or software and can be easily accessed using any computer, laptop, tablet, or mobile device.
HIGH QUALITY CONNECTION
LSA’s rigorous VRI qualification process and requirement standards ensure your interpreter delivers high-quality video and audio every time.
SECURE
LSA’s video interpretation meets HIPAA security protocols, with full data encryption ensuring that sensitive data is never compromised.
CUSTOMIZED INTAKE
Customize VRI intake questions to your preferences, ensuring video interpreters provided meet your unique needs and deliver seamless communication.
24/7/365 ASL AND SPANISH
LSA provides around-the-clock access with 24/7/365 on-demand support for Spanish and American Sign Language (ASL).
We Integrate With Your WorkFlow:
Questions? We're here to help.
If you cannot find the answers to your questions, reach out to our sales team at [email protected] for support.
