A Tech-Forward Approach to Fast, Scalable, and Cost-Effective Language Support — Powered by LSA
The future of interpretation is evolving rapidly, and the demand for quick and affordable solutions has never been higher. Language Services Associates (LSA) is leading the way with a fresh approach that emphasizes collaboration between advanced technology and expert human interpreters. Whether you’re a hospital navigating emergency room intakes, a public agency managing walk-in services, or a financial institution assisting non-English speaking clients, the ability to communicate instantly — without added cost or delay — is critical. This is where LSA’s AI Interpretation comes in.
LSA’s mission is not to replace human expertise, but to enhance it, providing tools that empower interpreters while also serving its clients’ needs. As LSA CEO, Scott Cooper acknowledges, “It’s not whether AI is coming — it’s about how much of it the client is comfortable with and how it fits into their workflow.”
At LSA, we’re redefining what language access looks like. Our AI-powered interpretation solution allows organizations to save valuable time, reduce costs, and increase accessibility without compromising the quality of care, service, or compliance.
What Is AI Interpretation?
AI Interpretation uses advanced speech recognition, natural language processing, and real-time translation to deliver instant multilingual support without the need for a human interpreter. It’s available 24/7, scalable across locations, and ready in seconds — perfect for high-volume or low-complexity interactions.
Acknowledging the current technological shift in the language industry, LSA chooses to collaborate with Lingolet — a Silicon Valley-based platform at the forefront of AI-driven interpretation tools. This partnership is not merely a technical integration; it’s a cultural alignment. As LSA COO, Pablo Tercero puts it, “Chemistry matters.”
This integrated approach allows LSA to deliver solutions tailored to its clients’ unique needs, ensuring that technology complements their existing workflows.
And thanks to this alliance, LSA’s clients can effortlessly transition between AI and human interpretation when the situation calls for it — allowing for continuity, accuracy, and flexibility at every step.
AI Interpretation in Action
Through LSA’s alliance with Lingolet, this cutting-edge AI-powered service has allowed the Philadelphia Union instant communication between multilingual players and coaching staff in up to 150 languages both on and off the field. By implementing a real-time solution that utilizes QR codes and AI-powered communication tools, LSA and Lingolet enabled multilingual players to connect with their coaches effectively.
This marks one of the first times such technology has been implemented in professional soccer, setting a new standard in sports communication.
This service is not limited to the sports arena. LSA and Lingolet are actively reshaping language accessibility across healthcare, education, and enterprise environments. By leveraging task-based AI routing alongside interpreter escalation, this solution allows for quicker, smarter, and more cost-effective access to vital language services.
Benefits of AI Interpretation
AI Interpretation eliminates wait times and connects users with on-demand language support in just seconds. It’s ideal for:
- Intake and triage
- Front desk and reception
- Quick-service scenarios
- Repetitive or standardized interactions
When time is of the essence, AI reduces friction, increases speed, and helps you move forward faster.
Traditional interpretation, especially in rarer languages or urgent settings, can be expensive. With AI, you can:
- Reduce per-minute interpreting costs
- Lower spend on low-risk, repetitive conversations
- Free up human interpreters for more complex or sensitive situations
AI interpretation delivers a smart, cost-effective alternative for organizations with high usage or budget constraints.
AI enables support in hundreds of languages with continuous improvement through machine learning. Combined with LSA’s human interpretation services (available in 250+ languages), it creates an inclusive, comprehensive solution for communication with diverse communities.
- Offer support in multiple languages — even during peak hours
- Serve rural or low-access regions
- Extend coverage after hours or across global time zones
LSA’s Hybrid Advantage: AI + Human Support
At LSA, we believe technology should enhance, not replace, human expertise — It should be thoughtfully designed to complement the work of human interpreters. That’s why our AI Interpretation solution includes:
The Best of Both Worlds
Easy escalation to a live interpreter when needed
Secure & Compliant
Full data security and HIPAA-compliant infrastructure
Scalable & Customizable
Customizable options tailored to the needs of every client and industry
Our clients can choose the right modality for every situation, maximizing both efficiency and care quality.
While many companies chase the next flashy demo, LSA’s focus remains on functionality and addressing real client challenges. This disciplined approach ensures that we have a clear roadmap extending well beyond 2025, maintaining distinct boundaries between automation, compliance, and human contributions. The success lies in the symbiotic relationship between LSA and Lingolet, where each party operates within its strengths while moving toward our shared goals.
Who Should Use AI Interpretation?
AI Interpretation is especially effective for:
If you’re in these industries and you’re dealing with high volumes, quick turnarounds, or predictable conversations, AI can lighten the load and cut the cost.
- Healthcare
- Insurance
- Government
- Customer Service and Tech Support
- Hospitality and Transportation Hubs
- Sports
- Conferences & Events
Future-Ready Language Access Starts Here
AI Interpretation is more than a tech trend, it’s a game-changer for organizations that want to do more with less while maintaining quality service. And with LSA’s flexible, secure, and human-centered approach, you’re not just adopting AI, you’re transforming communication.
Language access shouldn’t be complicated, expensive, or delayed. With LSA’s AI Interpretation solutions, you get speed, savings, and scalability — without losing the human touch. Join the many healthcare providers, government agencies, sports teams, and global brands already benefiting from the next generation of interpretation services.
Let’s build the future of language access together.
Visit www.lsa.inc or contact us at [email protected] to learn more.
