OUR TECHNOLOGY.

Safe, secure, seamless ways to connect.

YOUR PLATFORM, YOUR CHOICE.

Language Services Associates (LSA) provides a best-in-class IT platform, delivering carrier-class resiliency and redundancy. We connect interpreter sessions swiftly and securely while prioritizing your privacy. Our solutions integrate seamlessly with all major apps and platforms, ensuring leading service for clients, caregivers, and patients.

SECURE.

LSA’s technology features rigorous security protocols – and stores zero confidential or sensitive data.

RELIABLE.

With technology designed to be resilient, reliable, and with operational continuity, our systems are designed to connect you directly to an interpreter within seconds.

COMPLIANT.

LSA implements industry-leading security measures to protect your data and complies with all applicable regulations such as HIPAA, ISO 27001, CCPA, GDPR, FEDRAMP, PCI DSS, and UK G-CLOUD.

METHODS TO ENGAGE WITH US.

LSA offers a variety of options to engage, including:

OVER THE PHONE 0

Call our toll-free number, pick the language you need, and connect to an interpreter in seconds.

MOBILE & WEB APP 0

Access from LSA’s App, on any device, or mobile platform.

SIP DIALING 0

SIP dialing is a cost-effective way to connect with customers or interpreters around the world. It offers improved call quality, flexibility, scalability, and no manual entry.

OPEN API 0

Our open API allows you to integrate our technology with your existing systems.

EASY INTEGRATION WITH ANY PLATFORM, INCLUDING:

LSA’S ADVANCED TECHNOLOGY
FEATURES.

LSA’s cloud-based platform offers you a range of benefits, including increased scalability, enhanced security, and reliability. Our solutions are compatible with any device, with unlimited connectivity anywhere, anytime.

OPEN API.

Our open API allows your business to access and customize solutions and services for optimum flexibility and customization capabilities. We have designed our technology solutions to integrate easily with your systems and meet your business’ unique requirements.

CUSTOMIZED CALL FLOW OPTIONS.

We offer a wide range of customized call flows to meet your organization’s precise language needs. If you are looking for a way to improve your customer experience, increase efficiency, and save time and money, our customized call flow options are for you.

THROUGH THE LSA APP.

At LSA, we stay ahead of the curve by providing cutting-edge technology solutions to meet your language needs. You get fast access to qualified video or voice interpreters, 24/7/365.

YOUR OPERATION IN FULL 360° VIEW

CONNECT. INSIGHTS. SCHEDULE

LSA’s Client Portal is a secure online platform that allows you to schedule an interpreter, submit translation requests, view reports, and access account information. The portal is easy to use and can be accessed from any web browser.