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Services.

Language Services Associates (LSA) supports a broad range of communication channels and industries. Meet your customers and patients where they are and communicate in the way that works best for everyone.

OVER THE PHONE INTERPRETATION.

LSA connects you with a phone interpreter in seconds – perfect for situations where each moment counts. Share medical information, solve service issues, or simply say, “it’s going to be okay” in hundreds of languages. LSA’s cost-effective phone interpretation is available whenever you need it most – 24 hours a day, 7 days a week, 365 days a year.

RESULTS THAT MATTER.

Friendly interpreter working on a computer, using a headset to allow for optimal service delivery.

99.93% CALLS SUCCESSFULLY SERVICED

0.03% COMPLAINT- TO-CALL RATIO

7000+ ACTIVE INTERPRETERS

99.99% PLATFORM AVAILABILITY

MILLIONS OF INTERACTIONS FACILITATED YEARLY

24/7/365 SERVICES AVAILABLE

HOW IT WORKS.

Over-the-phone service is offered on-demand or as a scheduled service.

NEED TELEPHONE INTERPRETING NOW?

Step 1
DIAL

Dial your dedicated 800 number     

Step 2
SELECT

Select the language you need interpreted

Step 3
CONNECT

Connect with an interpreter in seconds

NEED TO SCHEDULE AN INTERPRETER?

Step 1
DIAL

Dial your dedicated 800 number

Step 2
REquest

Request a scheduled call in the language and date/time you need them

Step 3
connect

Connect with an interpreter at the time of your scheduled session

BENEFIT FROM OUR EXPERIENCE.

With LSA’s easy and intuitive telephone interpretation services, your customers or patients can avoid wasting precious time navigating menus or sitting on hold.

Agile

LSA’s state-of-the-art API quickly connects you to an interpreter and provides them with pre-populated customer information. 

Cost-Effective

LSA’s Over the Phone Interpretation plans fit every budget.

Experienced

Communicate in hundreds of languages — including rare dialects.

Precise

Work with some of the industry’s most qualified interpreters.

SECURE

To remain at the forefront of security, LSA continuously tests and upgrades its security systems and core technologies.

24/7/365 SUPPORT

Receive support 24 hours a day, 7 days a week, 365 days a year.

WORK WITH INTERPRETERS QUALIFIED TO SUPPORT YOUR INDUSTRY.